Tell us what’s owed
Share the amount, age of the debt and a short summary. We assess the documents, previous contact and whether recovery is appropriate.
ASSESS & AGREE HANDS-ON DEBT RECOVERY · SYDNEY
Sydney debt
collectors who
show up.
You’ve done the work. You deserve to be paid.
Put unpaid invoices in capable hands. We plan for personal, on-the-ground contact from the outset, with an early visit where agreed, appropriate and lawful.
Clear fees upfront Your reputation matters
ON THE GROUND IN SYDNEY
THE PERSONAL DIFFERENCEReal people.
A real conversation.
A real conversation.
Field attendance planned
from the beginning.*
Local understanding.
A clearer way forward.
A clearer way forward.
Respectful by designProtecting your business reputation
A personal approachEarly field attendance when appropriate
Clarity at every stepAgreed scope, fees and next steps
01 / THE MY DEBT COLLECTORS DIFFERENCE
Your business.
Our next
step forward.
Debt recovery needs attention, judgement and a human conversation.
An overdue invoice is more than a number. It’s your time, your work and money your business is counting on.
My Debt Collectors by Sceawian takes a hands-on approach to debt collection in Sydney. We consider field attendance at the beginning of your matter, reviewing the history of contact and whether a visit is suitable.
Where a visit is requested or agreed, or reasonable attempts through less intrusive channels have failed and attendance is necessary, we can make personal contact part of the early recovery plan. Every visit must respect privacy, access restrictions and reasonable contact hours.
A plan shaped around your matter Professional communication with your customer Clear reporting after attendance and follow-up
Our collection standards BUILT AROUND THE WAY YOU WORK
Good work deserves
to be paid.
Practical debt recovery for Sydney businesses, from a single overdue invoice to a growing list of unpaid accounts.
01
Unpaid invoices
When reminders haven’t resolved an overdue account, bring in a structured recovery process.
02Business debts
Commercial debt collection for suppliers, service businesses and professional practices.
03Personal field contact
Appropriate face-to-face attendance, with the purpose and outcome documented for you.
02 / A CLEAR PROCESS
From overdue.
To a way forward.
Make personal contact
We plan field attendance from the outset. An early visit proceeds where agreed, necessary and lawful, supported by a clear recovery plan.
VISIT & COMMUNICATEKeep things moving
We report on contact, follow up agreed payments and discuss your options. Any extra work or legal referral needs your approval first.
REPORT & FOLLOW THROUGH*A visit is never automatic. Unsolicited field contact is generally a last resort under ACCC/ASIC guidance. Prior contact, consent, vulnerability and the circumstances of the debt guide the approach.
03 / FEES WITHOUT THE GUESSWORK
Clear numbers.
Informed decisions.
A recovery commission, plus a separate fee for field attendance. Know what you’re agreeing to before work begins.
21%Indicative recovery commission+ GST, on money actually recovered
$192.50 + GSTIndicative Sydney metro field fee
The field fee is payable for the agreed attendance scope, even if no money is recovered. Commission is payable only on recoveries. Travel, searches, extra visits and legal costs are quoted separately where needed.
Indicative rates are based on published market comparisons, rounded for clarity. Your written quote confirms scope, applicable fees and terms. Recovery is not guaranteed.
How we arrived at these feesLET’S PUT IT IN PERSPECTIVEFEE ESTIMATOR
What could recovery look like?
Assuming the full amount is recovered.
$
$1,000$50,000
- Recovery commission · 21%
- $1,575.00
- Sydney metro field fee
- $192.50
- GST on fees · 10%
- $176.75
- Total estimated fees incl. GST
- $1,944.25
Estimated amount back to youAfter fees and GST$5,555.75
Discuss my debt Illustration only, not a quote. Excludes additional services and assumes full recovery. For no recovery, only the agreed field fee and any approved costs remain payable.
SYDNEY IS OUR FOCUS
From the city
to your corner
of Sydney.
Enquire about debt collection across Greater Sydney, including the CBD, Parramatta, Western Sydney, the Inner West, North Shore, Northern Beaches, Eastern Suburbs and Southern Sydney.
Attendance availability, travel and scope are confirmed for your address before engagement.
Check your locationA LITTLE CLARITY
Your questions.
Straight answers.
What to know before you engage debt collectors in Sydney.
Ask about your situationWhat do debt collectors actually do?+
Debt collectors act for a creditor to seek payment of an overdue debt. They review the account, contact the person or business that owes money, seek payment or an agreed arrangement, and report progress. They must follow applicable laws and cannot guarantee recovery.
Do you visit the debtor at the beginning?+
We plan for field attendance from the outset. An early visit can form part of the plan where the debtor has requested or agreed to it, or less intrusive contact has failed and attendance is necessary and appropriate. A visit is not automatic: ACCC/ASIC guidance generally treats unsolicited field contact as a last resort.
How much do debt collectors in Sydney charge?+
Our indicative pricing is 21% plus GST on money recovered, with a separate Sydney metro field fee of $192.50 plus GST for the agreed attendance scope. The field fee remains payable without recovery. Additional travel, searches, extra visits and legal costs need a separate quote. A written agreement confirms all fees before work starts.
What information do I need to get started?+
Begin with your contact details, the amount owed, the age of the debt and a short summary without debtor identifiers. For assessment we may then request invoices, your customer agreement, proof of delivery or work completed, payment history and records of previous contact through an agreed channel.
How long does debt collection take?+
There is no fixed recovery time. The quality of the documents, whether the debt is disputed, the ability to contact the debtor and their ability to pay all affect the outcome. We agree on next steps after assessment rather than promising an instant result.
Can the debtor be made to pay collection costs?+
Collection fees cannot automatically be added to a debt. Whether costs can be recovered depends on the contract, the type of debt, applicable law and any court order. We assess this separately and do not assume your customer is liable for our fees.
What if the debt is disputed?+
Tell us about any dispute before engagement. A dispute about the goods, services, amount or liability needs assessment and supporting evidence. Collection activity may need to pause while the matter is clarified, and independent legal advice may be appropriate.
Which parts of Sydney can I enquire about?+
We welcome enquiries across Greater Sydney, including the CBD, Parramatta, Western Sydney, the Inner West, North Shore, Northern Beaches, Eastern Suburbs and Southern Sydney. Availability, travel costs and the attendance scope are confirmed for the address before engagement.
GOOD DECISIONS START WITH GOOD INFORMATION
Before you take
the next step.
THE PROCESS · 4 MIN READ
How debt collection works in Sydney
From your first enquiry to field attendance and follow-up.
FEES & COSTS · 5 MIN READWhat do debt collectors charge?
Commission, field fees and the costs to understand upfront.
GETTING READY · 4 MIN READIs it time to engage a debt collector?
A practical checklist for your unpaid business invoices.
YOUR NEXT STEP STARTS HERE
You’ve chased
enough.
Let’s talk.
Tell us a little about what you’re owed. We’ll review the details and discuss a practical way forward.
No obligation to proceed Fees and scope agreed before work starts An enquiry does not authorise collection
Start with the basics. Please leave out the debtor’s name, address, bank details and sensitive documents at this stage.